Terms of service

Terms of Service

OVERVIEW

This website is operated by Velvet Elan. Throughout the site, the terms “we,” “us,” and “our” refer to Velvet Elan. Velvet Elan offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.

If you do not agree to these Terms, you may not access the website or use our Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any applicable laws.

Any breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time.

Your content (excluding payment details) may be transferred unencrypted across networks. Payment information is always encrypted.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Any reliance on such information is at your own risk.

We reserve the right to modify site content at any time without obligation to update it.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices and Services may change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

All products are subject to our Refund Policy:
velvetelan.co.uk/policies/refund-policy

We strive to display product colors and images accurately, but cannot guarantee exact display on all screens.

We reserve the right to limit sales by person, region, or order quantity.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion.

You agree to provide accurate and up-to-date purchase and account information.

For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or control.

Your use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party websites, content, or services linked on our site.

Please review third-party policies before engaging with them.

SECTION 9 - USER COMMENTS AND SUBMISSIONS

By submitting content to us, you grant us the right to use, edit, and distribute it without restriction.

You agree not to post unlawful, abusive, or misleading content.

SECTION 10 - PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy:
velvetelan.co.uk/policies/privacy-policy

SECTION 11 - ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

SECTION 12 - PROHIBITED USES

You may not use the site for unlawful, abusive, harmful, or fraudulent purposes, including:

Violating laws
Infringing intellectual property
Uploading malicious code
Collecting others’ personal data
Spamming or phishing

We may terminate access for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available” without warranties.

We do not guarantee uninterrupted, secure, or error-free use.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Velvet Elan and its affiliates from any claims arising from your breach of these Terms or violation of any law.

SECTION 15 - SEVERABILITY

If any provision is deemed invalid, the remaining provisions remain enforceable.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate access if you violate these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Velvet Elan regarding use of the Service.

SECTION 18 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the Netherlands.

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

For any questions about these Terms, please contact:

Velvet Elan
Email: metebahsi22@outlook.com